Privacy Policy

 

1. Introduction

At EVOQ, operated by Digital Ventures Group LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our brand.

By using our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you make a purchase or create an account.

  • Account Information: If you register for an account, we store your login credentials and preferences.

  • Marketing & Communications Data: Email address and engagement information if you subscribe to our newsletter or receive marketing messages.

  • Technical Data: IP address, browser type, device information, pages visited, and usage data through cookies and analytics tools.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders.

  • Communicate with you about your purchases, account, or support requests.

  • Send promotional emails, newsletters, or special offers (you may opt out at any time).

  • Improve our website, customer experience, and marketing performance.

  • Comply with legal, tax, and accounting obligations.

4. Cookies and Tracking Technologies

We use cookies, pixels, and analytics tools (including Google Analytics and Meta Pixel) to collect data on how visitors use our website. This helps us improve our ads, understand performance, and personalize your experience. You can manage cookie preferences through your browser settings.

5. Data Sharing and Disclosure

We do not sell your personal information.
We may share limited data only with:

  • Trusted service providers who help us process payments, ship orders, or provide marketing/analytics services.

  • Third-party logistics partners to ensure international and domestic deliveries.

  • Legal authorities, if required by law or to protect our rights.

All partners are contractually required to handle your data securely and in compliance with applicable laws.

6. International Shipping and Data Transfers

As we ship internationally, your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data under applicable privacy standards.

7. Data Security

We implement secure SSL encryption, firewalls, and restricted access to protect your personal information. All transactions are processed through secure, PCI-compliant payment gateways such as Shopify Payments and PayPal. We do not store full credit card information.

8. Your Rights

Depending on your region, you may have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent to marketing communications.

  • Request a copy of your data.

To exercise these rights, please contact us at support@evoqfitness.com.

9. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined above or as required by law (e.g., for tax or accounting obligations).

10. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Digital Ventures Group LLC
support@evoqfitness.com
(972) 834-5934
1704 Carriage Creek Drive, DeSoto, TX 75115


Effective Date: October 2025
Business Name: Digital Ventures Group LLC
Brand: EVOQ
Website: [shopevoq.com]
Contact: support@shopevoq.com | (972) 834-5934
Address: 1704 Carriage Creek Drive, DeSoto, TX 75115