Terms of Service

1. Overview

Welcome to EVOQ, operated by Digital Ventures Group LLC (“we,” “our,” or “us”). By accessing or using our website [shopevoq.com], you agree to be bound by these Terms of Service (“Terms”). Please read them carefully before using our site or purchasing any products.

If you do not agree with these Terms, please do not use our website or services.

2. Use of the Website

You must be at least 18 years old to use this website or make purchases.
By using our website, you represent that:

  • You are legally capable of entering into binding contracts.

  • You will use the website only for lawful purposes and in compliance with these Terms.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

3. Products and Services

EVOQ offers nutritional and wellness supplements designed to support general health and performance.
We make every effort to accurately display our products, descriptions, and pricing. However:

  • Product images are for illustrative purposes only.

  • We reserve the right to update, modify, or discontinue any product at any time without notice.

  • Prices and promotions may change without notice.

All products are intended for personal use only and are not medical products. They are not intended to diagnose, treat, cure, or prevent any disease.

4. Orders and Payments

When you place an order, you agree to provide accurate and complete billing and shipping information.
All payments are processed securely through Shopify Payments,, or other trusted payment gateways.

We reserve the right to:

  • Limit or cancel quantities purchased per person, per household, or per order.

  • Refuse or cancel any order if fraud or unauthorized activity is suspected.

5. Shipping and Delivery

We offer both domestic and international shipping.

  • Orders are fulfilled by our trusted overseas supplier and shipped directly to the customer.

  • Delivery times vary depending on location but typically range from 7–21 business days for international orders.

  • Customers will receive tracking information via email once their order is dispatched.

We are not responsible for shipping delays caused by customs, courier errors, or factors outside our control.

6. Returns and Refunds

We want you to be satisfied with your purchase.
If you have an issue with your order, please contact us at support@evoqfitness.com within 30 days of delivery.

Refunds or replacements may be approved on a case-by-case basis for damaged or defective items. Due to product safety regulations, opened supplement products cannot be returned once received.

7. Subscriptions and Recurring Payments

If you enroll in a subscription plan, your chosen payment method will be billed automatically at the selected interval (e.g., monthly).
You may cancel or modify your subscription at any time before the next billing cycle by contacting our support team or managing it through your account.

8. Intellectual Property

All content on this site—including text, graphics, product images, logos, and designs—is the property of Digital Ventures Group LLC and protected by copyright and trademark laws.
You may not reproduce, distribute, or exploit any part of this website without our written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Digital Ventures Group LLC and its affiliates shall not be liable for any:

  • Indirect, incidental, or consequential damages.

  • Loss of profits, revenue, or data arising from the use of our website or products.

Our total liability for any claim shall not exceed the amount paid for the product purchased.

10. Health Disclaimer

All products sold on this website are dietary supplements intended for general wellness.
Statements made on this website have not been evaluated by the U.S. Food and Drug Administration (FDA).
You should consult a qualified healthcare professional before using any supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.

11. Privacy Policy

Your submission of personal information through the website is governed by our Privacy Policy, which outlines how we collect and use customer data.

12. Governing Law

These Terms and any disputes arising from them are governed by the laws of the State of Texas, without regard to conflict of law principles.

13. Changes to Terms

We may update or revise these Terms from time to time. Updates will be posted on this page with a new effective date. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

14. Contact Information

For questions about these Terms, please contact us at:

Digital Ventures Group LLC
support@evoqfitness.com
(972) 834-5934
1704 Carriage Creek Drive, DeSoto, TX 75115